SHIPPING AND RETURNS
SHIPPINGS
Packages are usually sent between 24 and 48 hours after receipt of your payment.
Shipping costs include packaging, handling and shipping.
Standard ‘expédition Colissimo’ , delivery without signature. If you want a delivery with signature, an additional charge will be applied, so please contact us. Whatever the selected shipping method is, we will provide a link that allows you to track the online shipment of your package as soon as possible.
A fixed charge and a variable part based on price or weight and destination may be added. We encourage you to realize all your purchases in a single order, as we can not group two or more separate orders for security and monitoring, plus delivery spendings would be paid separately.
Your package is sent at your own risk, special attention is given to parcels containing fragile objects.
The packages are large and protected.
REFUNDS
If you are not satisfied with your purchase, you have 14 days from receipt for the return of the item or items, sending the product to the store in its original packaging and communicating it by phone or email to the store beforehand. Returns of products handled or used will not be accepted. Shipping charges will be paid by the customer.
Once checked the product to be in perfect condition we will proceed to refund.